Terms of Service

Welcome to VelunaHealth. These Terms of Service ("Terms") govern your access to and use of the VelunaHealth website and the purchase of products through it. By placing an order or otherwise using this site, you agree to these Terms.

1. About VelunaHealth

VelunaHealth ("we," "us," "our") sells at-home light, heat, and touch therapy products. Nothing on this site constitutes medical advice, and our products are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition, are pregnant, or are uncertain whether a product is right for you, consult a healthcare professional before use.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order with us.

3. Products and Pricing

We make reasonable efforts to display product details, images, and pricing accurately. Prices are shown in the currency displayed at checkout and are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.

4. Orders and Payment

By placing an order, you confirm that the payment and shipping information you provide is accurate. We reserve the right to cancel or refuse any order, including in cases of suspected fraud, pricing errors, or inventory issues, in which case you will be refunded in full.

5. Shipping and Returns

Shipping timeframes are detailed in our Shipping Policy. Returns and refunds are governed by our Refund Policy. Both are incorporated into these Terms by reference.

6. Product Use and Safety

Our products are intended for personal, at-home use only, in accordance with the instructions provided with each product. Improper use, use by individuals for whom the product is not suited, or use contrary to included instructions is at your own risk.

7. Intellectual Property

All content on this site — including text, graphics, logos, and images — is the property of VelunaHealth or its licensors and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, VelunaHealth is not liable for any indirect, incidental, or consequential damages arising from your use of our products or this website. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

9. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted to this page. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the Isle of Man, without regard to conflict of law principles.

11. Contact Us

Questions about these Terms can be sent to ngpwest@gmail.com.